Shortly after Mass Effect 3 went public, and devoted fans far and wide ground through the story like some manic drill to soft dirt, outrage soon swept the field. Never in the history of digital interaction media had the world seen such a vast amount of public outrage and general disappointment. The common complaint? The ending, and it alone, destroyed everything; obliterated company honor; threatened to make martyrs of most of the fan-base.
Here is, in my opinion, a strong essay that renders down and distills the elements of what went wrong, and for any of you that follow me that may even have a passing interest in the Mass Effect series, that you may read it.